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GSCMS Casual Support arrangements allow a client who requires infrequent access to IT support to schedule and pay for support as-they-go. Support requests are raised via the GSCMS Customer Service centre and scheduled for the next available support engineer.
Technical assistance ...
when you require ...
paid for as-you-go...
Features
The key features of a GSCMS Casual Support arrangement include:
Support requests raised via the Customer Support team and scheduled as availability permits Adhoc helpdesk service Remote support as available (may be limited) Pay-as-you-go. ie. time and materials based billing.
Often clients who are new to GSCMS trial our services via a casual support arrangement before committing to a more strategic or longer term support arrangement.
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